Shipping & Delivery

At HERVEU, we believe elegance should never wait. That’s why we prioritize delivering your luxurious skincare and beauty essentials with care, efficiency, and precision.

Where We Ship

We currently ship exclusively within:

• The United States

• Canada

Please note: International shipping outside of these regions is not available at this time.

Processing Times

Each order is carefully prepared and packaged within 1–2 business days. Once shipped, you will receive a confirmation email with tracking details to follow your order’s journey.

Estimated Delivery Times

Note: Delivery to remote or rural areas may take slightly longer.

Shipping Rates

United States

• Standard Shipping: Free on orders over $50

• Express Shipping: Calculated at checkout

Canada

• Standard Shipping: Free on orders over $75

• Express Shipping: Calculated at checkout

Order Tracking

As soon as your order is shipped, we’ll send you a tracking number via email so you can monitor your package every step of the way.

Delivery Issues

If your package is marked as delivered but has not arrived:

• Check around your property and ask neighbors.

• Confirm the shipping address used during checkout.

• Contact us within 3 business days at herveubeautysupport@gmail.com for assistance.

Please note: We are not responsible for lost or stolen packages after confirmed delivery, but we will do our best to help resolve the issue.

Incorrect or Returned Packages

If a package is returned due to an incorrect address or failed delivery, we will reach out to arrange a re-shipment. Additional shipping fees may apply.

Need Assistance?

For any questions or special delivery requests, our team is here to help.
Reach out anytime at herveubeautysupport@gmail.com — your beauty experience begins the moment you place your order.